DSE assessment provider for Sage

Client

Sage Accountancy Systems

Online

https://www.sage.co.uk/

Date

Ongoing

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VergoUK has become a trusted business partner for international accounting service, SAGE, helping it boost productivity by ensuring its colleagues are sitting comfortably. Working closely with the team for a number of years, VergoUK provide DSE assessments, specialist seating and accessories, and more recently have begun deploying their online DSE platform on a Global basis.

Sean Hunter is Facilities Management Administrator at the Newcastle offices and turned to VergoUK for assistance. Responsible for the workplace health of a large team, Sean was looking for a DSE assessment provider that he could rely on to provide comprehensive reports and impartial advice about equipment.

Invited to take part in a trial

Initially invited to take part in a trial, VergoUK is now the company’s preferred provider to all their UK offices thanks to the great service they have delivered.

“We invited VergoUK to provide DSE assessments on a trial basis. Initially I was attracted to them because they have local assessors and could be on site quickly. That is important if a colleague is in pain.

“Their assessor will provide a written report including an impartial recommendation about equipment that may solve any long-term problems. But where VergoUK are different from other suppliers is the on-the-spot advice they will give to a colleague suggesting alternative solutions that will provide instant results,” he said.

What sets VergoUK apart

“Being trained and experienced, they can see other issues than furniture which may be causing health problems. Immediately they will offer suggestions that could improve health. This could include advice to the colleague about their posture or the position of their seat or where they position the monitor on their desk.” he added.

“That sets them apart from other providers we have used, and it is why they are now our number one DSE assessment provider.”

Employing so many people in sedentary roles, Sage wants to ensure that they are healthy and comfortable when working.

Back pain can cause loss of productivity

“That’s important to us as a business because back pain can cause loss of productivity. VergoUK have helped reduce discomfort for our colleagues and provide us with a great service. We would have no hesitation in recommending them to other businesses,” he said.

Growing partnership

After building on their growing partnership over recent years, VergoUK proposed their online DSE platform. This proved popular with the Sage team with plans to now roll it out globally to its 16,000 employees within the company. The online DSE service allows all employees to carry out their own DSE assessment with the report collating in a central portal. From here, anybody who requires further assistance or who has any musculoskeletal problems will be flagged up to arrange a full, in depth DSE assessment.

The strong relationship that has formed means that colleagues within the company can work comfortably and pain free. Below are some testimonials from colleagues who have had a DSE assessment at Sage.

“The assessment I had with Sam was great. He was friendly and very respectful. I really appreciated him wearing a mask and offering to take his shoes off in my home. The assessment was solid and highlighted the positive as well as the negative elements of my home office. Sam was also able to advise a solutions to the problems with my home office. I recommend a Vergo DSE Assessment for anyone who is not 100% happy with their current desk setup.”

“Sam was able to see me within a few days of sending John the completed forms/approvals. He was punctual, friendly and succinct in his comm’s and we related over the similar problems of taller people (we’re similar heights) having issues with prolonged seating at tables. We got on with the job of self-assessing, which worked surprisingly well over Whatsapp. I showed him both my current and previous setups and clarified my request that he add to the report that this previous setup was likely the cause of my back pain. He had no amendments to make to my current setup, which was nice to know. Report was received by my manager promptly and containing the relevant details needed to submit a claim for some compensation towards the cost of the current setup, which is ongoing but beyond Vergo’s scope.😊”